2023 Memorial Day Ceremony
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The Northeast Georgia Veterans Society would like to invite you to start your Memorial Day celebration with them at the Helen Veterans Park, 725 Brucken Strasse Monday, May 29, 2023, at 10:00 a.m.
WWTP Solid Removal
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- Category: News
During the next few months, the City of Helen will be removing the solid waste from our wastewater treatment plant at 138 Edelweiss Strasse. During the dredging process, there may be loud, mechanical noises. Do not be alarmed as these noises are normal for the procedure. We appreciate your patience as we perform this project. If you have any questions, please contact Helen City Hall at 706-878-2733, Monday- Friday, 8:00 a.m. - 4:30 p.m.
Conserve Water Usage
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Due to waterline breaks throughout the City of Helen, White County, and the City of Cleveland, all entities which furnish water are running dangerously low. The City of Helen is requesting all homeowners, businesses and visitors using water in any part of White County (who obtain water from a public source and not a private well) to conserve water. Homeowners, if it is possible, wait a few days to wash laundry or other household chores requiring large amounts of water. Business owners, please wait until your dish washer is completely full, ask guests to use bath towels several days, make sure washing machines are at a full load when doing laundry. Short-term rentals, please shock jacuzzies when possible instead of emptying and refilling them. Please be observant and report any water you see that may be a break so we can determine if it needs to be cut off. If everyone will pitch in and conserve water in any way possible, hopefully we can get our tanks back to full capacity and everyone can resume normal usage. Thank you for your help with this situation. We are sorry for any inconvenience.If you have any questions, please contact Helen City Hall at 706-878-2733, Wednesday and Thursday 8:00 a.m. - 4:30 p.m.
City of Helen December 14 Court Cancelled
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Due to unforeseeable circumstance, the December 14, 2022 Helen Municipal Court will be cancelled. If your last name starts with the letter A through M, your court date will be January 11, 2023 at 4:00 p.m. If your last name starts with the letter N through Z, your court date will be February 8, 2023 at 4:00 p.m. If you have any questions, please call Helen City Hall at 706-878-2322. We are sorry for any inconvenience.
New Utility Payment Options Available
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The City of Helen is pleased to announce new options are now available for paying your Helen utility bill. Click on the "Make Payment" tab to pay online or call 855-826-0794 to pay by phone. (These payment options are replacing www.secureutilities.com. Do not use this site any longer.) Also, you now have the option to have your bill emailed to you. Send your account number and email address to This email address is being protected from spambots. You need JavaScript enabled to view it.. If you have questions, call Helen City Hall at 706-878-2733.
2022 Helen Community Christmas Party
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Join us at Helen City Hall for a night of Community fun and fellowship: Monday, December 5th at 6:00 p.m. Bring a covered dish and an unwrapped toy for the White Christmas Program. RSVP by November 28 at 706-878-2181 or This email address is being protected from spambots. You need JavaScript enabled to view it..
Late Notices for Water Bills
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Beginning with the July billing, the City of Helen will no longer send out late notices for past due water/sewer/garbage bills. As always, bills are due by the 25th of the month. A 10% late fee will be added for unpaid balances on the 26th. The account will be cut off if not paid by the 5th of the next month. If you have any questions, please call Helen City Hall at 706-878-2733, Monday - Friday, 8:00 a.m. - 4:30 p.m.
2021 Holiday Hours for Helen City Hall
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- Category: News
In observance of the upcoming holidays, Helen City Hall and Helen Police Department Administrative Office will be closed the following days:
- To celebrate Christmas, we will be close from noon on December 23 through December 27.
- To celebrate New Year's, we will be closed December 31 through January 3.
The offices will reopen at 8:00 a.m. on the following day. Any payments placed in the night drop box over the holiday or paid by 9:00 a.m. on the following day will not be considered late. All Occupational Tax Applications must be notarized before being placed in the night drop box.
For any emergencies, please call 911.
We hope you have a safe and happy holiday season.